Product
Scout is a modular assistant built for IHWAP (and portable to other programs). FAAIE is the policy engine.
Scout Chat (Coach)
FAAIE-first guidance; citations to Field Standards & Ops Manual; Decision Pack outputs.
Photo Review
Photo sufficiency guardrails, hazard flags, export to DSVD/QA packet.
HVAC Age Finder
Brand + serial → manufacture date for allowability and planning.
Requests
Waiver/third-pot/mech-80/budget-mod previews and PDFs (fillable).
PDF Library & Citations
Instant access to Field Standards, Ops/Assessment manuals with deep links.
Policy Packs
IHWAP today; additional state/utility packs loadable as your network expands.
Pilot package (90 days)
- Configuration of FAAIE rules & citations to your policies
- Photo review guardrails tuned to your QA findings
- Weekly check-ins; KPI dashboard (deferrals, callbacks, citation resolution)